Deck Help Center

Your Account page, explained

Every panel on the Account page β€” your plan and its meters, your computers, sync settings, workspaces and the buttons that change your account.

Updated Β· 5 min read

On this page

Account in the sidebar is where your plan, your computers and your sync settings live. The account chip at the top right of the window opens the same page.

The status line beside the title is the one thing worth reading out during a support conversation. It shows your email, your plan and when you last synced β€” for example you@example.com Β· Pro Β· 2 min ago β€” or in owner@example.com's workspace Β· signed in as you@example.com when you're working in someone's team, or syncing…, or not signed in.

πŸ“Š Your plan#

The first panel answers "what am I paying for, and how much of it have I used".

  • The badge is your plan: Free, Pro, Team or Custom. Beside it, the price, or "no card, no expiry" on Free.
  • Meters: Profiles used against your limit, Computers signed in, and AI actions this month β€” or AI actions (free taste) on the free plan, whose 20 actions are a one-off rather than monthly. A bar turns amber at 80% and red when it's full.
  • Ticks and crosses list what the plan includes: how many browser profiles, sync of profiles, proxies, tags and Flows, whether logins sync too, the local automation API, and your LoginDeck AI allowance.
  • See plans opens the Billing page. Refresh re-reads your plan from the server.

The note underneath says "Upgrades take effect the next time this window refreshes β€” nothing to reinstall." A running app also re-reads your plan by itself every 15 minutes.

Two quirks of this panel

  • The price line always shows the plan's monthly list price, even if you pay for 6 months or a year up front. Your actual charge is on the Billing page.
  • The Computers signed in meter counts every computer on your list, while your plan counts only computers used in the last 30 days. The meter can therefore look fuller than your plan really is.

πŸͺͺ Your account#

The facts row:

FactWhat it tells you
EmailThe address on the account. It can't be changed in the app β€” see Change your password or email.
ServerWhere your encrypted records are stored: cloud.logindeck.com.
This computerThis machine's name, as your other computers see it.
Last syncHow long ago sync last ran, or "not on this plan".
KeyWhere this computer keeps your key: "in this computer's keychain", "in a local file β€” no keychain available", or "in memory only, until you quit" (when you didn't tick Keep me signed in on this computer).

Sync automatically turns background syncing on and off, and the field beside it sets the interval in minutes β€” anything from 1 to 720, 5 by default. Click Apply and a toast confirms "Syncing every 5 minutes". Out of range, it says "pick between 1 and 720 minutes".

Sync now runs a round immediately. The result line underneath reports what happened:

  • 3 in, 2 out, 1 deleted here Β· 412 ms
  • nothing to do Β· 120 ms
  • Last attempt failed β€” … when it couldn't finish
  • plus a note naming any local change that was replaced by a newer copy from another machine

Sync also runs on its own: after signing in, a couple of seconds after any change you make, just before a profile launches, after a browser closes, when you come back to the window, and on the way out when you quit. See What syncs between your computers.

The four buttons:

Inside someone else's workspace

Change password… and Close account are hidden, because they belong to your own account rather than the workspace you're viewing. Switch back to your own workspace to use them.

πŸ—‚οΈ Workspaces#

This panel lists your own workspace β€” you@example.com (yours), described as "everything β€” this is your account" β€” plus any team workspace you've joined, with a summary of your access. The one you're in shows an open pill; the others offer Switch to this.

Join a workspace with an invite code is where you paste a code someone sent you, then press Join.

A workspace you join keeps its profiles, proxies and cookies apart from your own, in a separate folder on disk, and switching between them switches the whole app. See Join a team and switch workspaces.

πŸ’» Your computers#

Every computer that has used the account, with its name, a this one pill on the machine you're using, and when it was last seen. With just one, it reads "Only this computer so far." Offline, "Could not reach the server just now."

This computer is called renames this machine β€” a toast confirms "This computer is now called Studio-PC". That name is what your other computers show when a profile is already open here, and nothing else uses it.

There's no button to remove a computer. A computer stops counting toward your plan 30 days after its last use. To cut one off straight away, change your password: that signs out every other computer. See Use LoginDeck on another computer and "Computer limit reached".

Team members' computers count too

Every computer your members use counts against the workspace owner's computer limit, not just the owner's own machines.

πŸ”„ What syncs#

A short list of what travels between your computers, with the logins line reflecting your plan: on Pro and up it's a tick β€” each profile's cookies and site data, so it opens signed in on your other computers β€” and on Free it's a cross, because logins don't sync there.

The exact, full answer is in What syncs between your computers.

ℹ️ Good to know#

  • Offline, the plan panel adds "These are the limits from the last time this computer reached the server."
  • On a plan without sync, the sync controls are hidden and a line explains that the plan keeps profiles on this computer.
  • The (i) button in the top bar collects your connection, this computer's specs and LoginDeck's version, with a Copy button β€” the quickest thing to paste into a support email. See Contact support.