Troubleshooting
Fixes for profiles that won't start, proxies that fail and more.
A profile won't start
Every message LoginDeck shows when a browser refuses to open, what each one means, and the fix. Search the exact sentence you saw.A proxy won't connect
Every reason LoginDeck gives after "no answer through that proxy", what each one tells you, and what to change."Free is full", locked profiles and other plan messages
What each plan message means, whether anything was deleted (no), and what to do next. Includes locked profiles after a downgrade.Computer limit reached
What the frosted card over the window means, how computers are counted, and how to get LoginDeck working on this machine.The app won't install or open
SmartScreen, antivirus, a double-click that does nothing, and updates that won't install — with the log files support needs.Sites show CAPTCHAs or block accounts
Why a site challenges a profile, which causes you can fix in LoginDeck, and which ones no antidetect browser can touch.Send logs to support
Where the Open logs folder button is, which file matches which problem, and what is inside them before you send one.Contact support (what to include)
One address — support@logindeck.com — and the handful of details that get your problem solved on the first reply instead of the third.Profiles FAQ
Short answers about running, copying, deleting, editing and importing profiles — the questions people actually ask.Proxies FAQ
Whether you need a proxy, which kind, one proxy or many, VPNs, formats, rotation and what the check tells you.Billing FAQ
Buying, upgrading, invoices, cancelling, failed payments and what happens to your profiles if a plan ends.Questions too obvious to ask
Will my tabs stay open? Will I stay logged in? Do I need a proxy? The basics nobody writes down, answered plainly.