💳Payment methods

LoginDeck takes payment by card, handled by Stripe. You never type card details into the LoginDeck app.

💳 How paying works#

1. On the Billing page, choose a plan and a term, then click Subscribe (or Change plan).
2. Stripe's checkout page opens in your default browser, with your account's email already filled in.
3. Pay there.
4. Come back to LoginDeck and press Refresh.

The plan is applied to the account the moment the payment clears, on every computer you're signed in on. Nothing to reinstall. Full steps are in Upgrade or change your plan.

Which cards and wallets appear on that page is Stripe's side of things, and depends on your country.

🏷️ Discount codes#

Enter codes on Stripe's checkout page, under Add promotion code. There's no coupon field in the LoginDeck app.

🔐 Your card details#

Your card never touches LoginDeck. Stripe stores it; LoginDeck keeps a reference to a customer record and nothing else. To change the card later, use Manage billing on the Billing page — see Invoices, receipts and your card.

LoginDeck is sold by Balmer Island Media Inc., a company registered in Ontario, Canada, which is the merchant of record for your subscription.

🪙 Crypto#

Paying with cryptocurrency is coming soon.

ℹ️ Good to know#

• Prices are in US dollars. Your card issuer converts if your account is in another currency, and may add its own fee.
• Terms: pay monthly, or pay for 6 months (−30%) or a year (−40%) up front. See Plans and what each one includes.
• Renewals happen automatically on the term you chose, until you cancel. See Cancel your subscription.
• If a renewal fails, your plan stays on while Stripe retries the card. Update it through Manage billing.
• Only the account owner can pay. Members see "member — the workspace owner manages billing".
• Tax IDs and company details go on your invoices — add them in the billing portal.

❓ Common questions#

Can I pay by PayPal or a bank transfer?

Not today. Card through Stripe is the way to pay. If a card isn't possible for you, email support@logindeck.com and tell us your country — it helps us prioritise.

Is there an invoice I can give my accountant?

Yes. Billing → Manage billing → invoice history, as downloadable PDFs. Add your company name and tax ID there first so they appear on the invoice.

Nothing happened when I pressed Subscribe.

Checkout opens in your default browser, so check behind the LoginDeck window. If you see "Checkout is not available right now. Please try again later.", try again shortly or email support@logindeck.com.

Can I use a prepaid or virtual card?

If Stripe accepts it, it works. Bear in mind a virtual card that expires will fail at renewal and put your plan into retry.

Where do I enter a promo code?

On Stripe's checkout page, under Add promotion code — not in the app.

Do you charge tax?

Add a VAT or GST number in the billing portal if you have one, and it appears on your invoices. For any other tax question, email support@logindeck.com.

I paid but the app still shows my old plan.

Press Refresh on the Billing page. The app also re-reads your plan by itself every 15 minutes. If it still hasn't landed, send support@logindeck.com your Stripe receipt.